“It’s really nice and a real privilege to be able to say to someone ‘by the way, you’ve just been mucked about and we can try to sort it out.’ That’s really good when they didn’t even realize that was the case.
“One of the first things I often say to clients when I interview them, is you shouldn’t have had to come to somewhere like this. We’ll get it sorted out if we possibly can.”
He says that the partnership with First Love Foundation alongside the local authority works really well for everyone involved.
“For the individuals who use the foodbank, they obviously get access to food but they also get treated like a human by someone who listens to what’s happened to them in an empathetic way. Also they then get access to welfare rights advice at an early stage when they need it,” he says.
“From CPAG’s point of view, we get a really rich source of information about what the problems are with social security. That’s been really useful for us. It really enables us to focus on the real problems benefits claimants have. It really works for us.”
How you can help
Want to help the local community? There are lots of different ways to get involved.

Donate money
We know that not everyone has the time to volunteer with us or organize a food drive. You can help us support the people in need by donating money today.

Donate time
We have a very small team, so any time you can give will make a difference – from helping at our office, assisting at our foodbank, or sorting food at our warehouse. We couldn’t do it without you.

Donate products
We’re always desperate for donations of non-perishable foods, canned goods and toiletries. From a few cans to an office food collection, every donation goes a long way to make a difference.