Contact us

Get in touch

Important – Please read before submitting a new form.

Advice and Advocacy Service

Due to the continued pressures of the cost of living crisis and the increase of our complex cases, we have had to temporarily close our new referrals list to deal with our current caseload. We understand our services are needed more than ever, and we aim to open our list for new cases as soon as possible. Thank you for your patience.

In the meantime, you can reach out to reliable sources like THCAN and Tower Hamlets Connect to get information on other sources of help.

General phone line: 020 8389 900

Resources

Homeless and Housing Options

Town Hall
5 Clove Crescent
Mulberry Place
London
E14 2BG

Tel: 020 7364 7474
Email: homeless@towerhamlets.gov.uk

Open: Monday, Tuesday
Thursday and Friday, 9.30am-4pm
Wednesday, 1-4pm
Access: Wheelchair access
Hearing loop in reception

If you require emergency homelessness advice, assistance and support outside of these hours or during the weekends please call 020 7364 4079

Tower Hamlets Talking Therapies

They’re open and accepting referrals, If you want to refer yourself, please use their online self-referral form or call 0208 175 1770

Visit their website: https://www.elft.nhs.uk/tower-hamlets-talking-therapies

For all other general queries, please contact us via email at th.therapists@nhs.net.

Volunteer with us

Volunteering

If you are contacting us regarding volunteering, please fill out this form.

Fundraising

Donations

If you are contacting us to make a donation, you can donate to our service here, via our website.

If you prefer to make a BACS payment direct to our charity bank account, please email us at: partnerships@firstlovefoundation.org.uk

Partnering

If you are looking to partner with us or other ways to support us, please contact: partnerships@firstlovefoundation.org.uk

Marketing & PR

Press enquiries

For press enquiries please email: press@firstlovefoundation.org.uk or visit our Press page.

We will get back to you about any other urgent enquiries as soon as possible.

Thank you.

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Our registered address

First Love Foundation

Import Building, 2 Clove Crescent London E14 2BE

Please note that this is our office address for correspondence only.

Your Doctor, Social Worker, Advice Centre or Jobcentre Plus Office can arrange for you to be referred to us for support if needed.

General Enquiries

If you would like to contact our main office, please call: 020 3069 9877.